GIFT VOUCHER TERMS & CONDITIONS

Thank you for choosing Breeze Oriental Spa & Massage! Please read the following guidelines to ensure a smooth and enjoyable voucher purchase and redemption experience.

1. Voucher Validity and Redemption

  • Gift vouchers may be redeemed at any Breeze Oriental Spa & Massage branch.

  • Vouchers are valid for the service or monetary denomination indicated upon purchase.

  • The voucher must be presented to the branch staff upon redemption in physical format in proper condition.

  • Vouchers are subject to the validity or expiration date indicated on the issued voucher.

2. Appointment and Reservations

  • An appointment is required before redeeming a gift voucher.

  • Guests are encouraged to book in advance to secure their preferred schedule.

  • All appointments are subject to branch availability.

  • Please inform the branch staff upon booking that you will be using a gift voucher.

3. Voucher Purchase and Payment

  • All service vouchers are based on the applicable BGC Regular Rates.

  • For cash payments, customers must settle their payment and collect their voucher at their selected Breeze Oriental Spa & Massage branch.

  • For online payments, voucher issuance will be processed once payment has been successfully verified.

  • Customers must provide accurate contact information to ensure proper voucher processing and delivery.

4. Non-Refundable and Non-Convertible

  • Purchased vouchers are non-refundable.

  • Vouchers cannot be exchanged or converted into cash.

  • Vouchers cannot be redeemed for cash, regardless of the remaining or unused balance.

  • Once payment has been confirmed and the voucher issued, purchases are considered final.

5. Voucher Usage

  • Each voucher may only be redeemed according to its indicated service or monetary value.

  • Vouchers must be presented before the service begins.

  • Vouchers cannot be used in conjunction with other discounts, promotions, or special offers unless expressly authorized by management.

  • If the selected service exceeds the voucher's value, the customer must pay the difference.

  • Any unused balance is not redeemable for cash.

6. Transferability and Gift Giving

  • Vouchers may be given as gifts to another person.

  • The purchaser is responsible for providing the correct recipient information if the voucher is to be sent directly to the gift recipient.

  • Once issued, vouchers should be kept secure and treated like cash.

7. Lost, Stolen, or Damaged Vouchers

  • Breeze Oriental Spa & Massage shall not be responsible for lost, stolen, or unauthorized use of vouchers.

  • Customers are advised to keep their voucher details and reference numbers secure.

  • Replacement requests will be subject to management verification and approval.

8. Branch Operations and Service Availability

  • All redemptions are subject to the operating hours, service availability, and appointment schedules of the chosen branch.

  • Certain services may be temporarily unavailable due to operational requirements.

  • Customers are encouraged to confirm service availability before visiting.

9. Management Rights

  • Breeze Oriental Spa & Massage reserves the right to verify voucher authenticity before accepting redemption.

  • Any suspected fraudulent, altered, duplicated, or unauthorized voucher may be rejected.

  • Management reserves the right to amend voucher policies when necessary, with applicable notice.

By purchasing a Breeze Oriental Spa & Massage Gift Voucher, the customer acknowledges and agrees to the terms and conditions stated above.

Thank you for sharing the gift of wellness with Breeze Oriental Spa & Massage!

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